Digital-First Journeys With AI & Automation
Integration Readiness
Realising the need for interoperability and minimising rigidity between
varied systems, eMACH.ai Lending is built with API-first architecture
that enables institutions to connect with internal and external
ecosystems, enhancing ability to deliver tailored customer experiences.
Its DIY API integration & Orchestration studio facilitates seamless
integration with dialer, core banking & CRM systems. Institutions can
now accelerate their business growth by collaborating with various
business partners by leveraging embedded APIs to bring in customers
from across various market segments.
Built for Canadian Financial Institutions
eMACH.ai Lending platform is designed to cater to the needs of
Canadian Banks and Credit Unions, offering a suite of features that
align seamlessly with the market’s regulatory and compliance standards
namely OSFI, PIPEDA, PCMLTFA, FINTRAC & Fair Lending practices.
With built in AI-driven capabilities for real-time compliance checks on
policies, collateral, and risk parameters, the platform ensures
adherence to regulatory guidelines without extensive manual reviews.
Faster Go To Market
Launch products swiftly with 50+ Ready-to-use Product Templates. The platform enables
institutions to compose new & differentiated products faster with flexible product configurators.
Automate End-To-End Loan Lifecycle: Streamline your lending workflow from
application to repayment, minimizing manual intervention, improving process efficiency
and enhancing customer experience with swift and straightforward journeys.
Embedded AI: The AI agents (Digital Experts) helps the stakeholders across the
loan lifecycle in efficient loan processing and effective monitoring:
■ Loan Origination & RM Digital Expert: Streamlines origination, empowering
relationship managers with up to 60% reduction in manual data entry.
■ Loan Underwriting Digital Expert: Conversation based underwriting assistant
provides insights and recommendation for faster and accurate decisioning.
■ Loan Customer Service Digital Expert: Delivers superior customer experiences
with a 70% faster query resolution, easing call center burden and branch footfall.
■ Loan Operations Digital Expert: Ensures proactive delinquency control and
Assured GL – Lending reconciliation, resulting in lower operational costs.
■ Loan Collections Digital Expert: Boosts collection efficiency and delivers a
better customer experience.
Cloud-Based Lending Solutions: Leverage cloud technology for scalable, secure, and
cost-effective lending operations, enhancing accessibility and agility.