eMACH.ai DEP - Canada brochure

eMACH.ai Digital Engagement Platform (DEP) is built to put banks and credit unions back in control—with agility, intelligence, and scale at the centre. It transforms Retail, SME & Commercial banking into truly personalized, digital-first experiences that span every stage of the customer journey. Embedded with AI, the platform speeds up acquisition, drives loyalty and elevates traditional digital banking channels into growth engines.

eMACH.ai Digital Engagement Platform 9

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Developers

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Risk, Compliance & Operations

06

Business & Marketing

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Agents & Merchants

Role-based

dashboards

Create 360 campaigns with pre-built ad templates

Campaign Manager delivers hyper-personalized advice, cross-sell offers, and suggested actions

to users, directly within customer apps

Acquire customers, track application status & service customers from one omnichannel portal

Get a complete view of the portfolio top customers with Customer 360

Real-time currency &

denomination wise cash

balancing

Automate processes like eKYC,

alerts & event-based triggers

View teller wise, branch wise &

centralized cash position

Log of open &

closed requests

Online real-time data reconciliation

across accounts & branches

Singular metadata model aids banks and credit unions

by speeding up transformation

You Decide

Fully built by Intellect

Co-build with Intellect

Build it yourself

Faster App creation

Drag & Drop UI Designer to help

developers create apps with omnichannel

user experiences. App Development

studio for API creation, management,

documentation & publishing

Enterprise integration

Connect multiple applications using

out-of-the-box integration tools

Process orchestration

Test complex business flows that span

across multiple disparate systems, with

ease and flexibility using an advanced

orchestration engine & a runtime

debugger

One platform for all APIs

Design, build, test, secure, manage &

retire APIs using one platform