eMACH.ai Digital Engagement Platform
03
Branch & RM Experience
Zero waiting time with context
enabled appointment booking
360O relationship view with past interaction
summary, existing products, pending
requests, profitability & contextual offers
Transfer money, stop cheque, receive a new
debit / credit card instantly without paper
trail through multifactor authentication / OTP
Paperless cash deposit, Cross currency
transactions with special rates directly from
treasury
Simplified loan origination with minimal
clicks & guided interface
QR code based payment for utility bill,
taxes, salary collection & school fees
Banking on the move with a tablet
Role-based dashboards
Real-time currency & denomination wise
cash balancing
Teller wise, branch wise and
centralized cash position
Risk-free liquidity management
Online real-time data reconciliation
across accounts & branches
KYC check & AML validation
Fraud prevention, suspicious activity
alert, duplicate transaction alert &
transaction limit alert
Digitalized vault monitoring
& management
Wow
experience
Risk free, seamless
operations
Expert advise
Goal seeker suggests relevant cross-sell
based on customer’s goals and profile
Video-based investment advisory