eMACH.ai DEP - Canada brochure

eMACH.ai Digital Engagement Platform (DEP) is built to put banks and credit unions back in control—with agility, intelligence, and scale at the centre. It transforms Retail, SME & Commercial banking into truly personalized, digital-first experiences that span every stage of the customer journey. Embedded with AI, the platform speeds up acquisition, drives loyalty and elevates traditional digital banking channels into growth engines.

eMACH.ai Digital Engagement Platform

Rapid go-to-market with unmatched

flexibility with eMACH.ai architecture

Event

Publish real-time events

Extensibility through configurable events

Data Streaming in real-time

Contextual/behavioural workflows

Micro services

Enables agility and faster time to market

Independently deployable and run time isolation

High performance and scalability

API First

Open API standards and API

extensibility

Enabler for Open Banking &

Embedded Finance

Headless

Integrate digital experience with any front-end channel or

UI/UX through APIs

Enable greater flexibility and customization in customer

interactions across diverse platforms

The back-end serves data and business logic via APIs

Embedded AI

Hypersonalization

Credit decisioning

Liveness check

Behavioural modelling

Chatbot

Cloud-Native

Ready for on-promise, private cloud, public cloud & hybrid

Cloud Agnostic-AWS, Azure, Google, IBM

SaaS offering