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eMACH.ai DEP - Canada brochure

eMACH.ai Digital Engagement Platform (DEP) is built to put banks and credit unions back in control—with agility, intelligence, and scale at the centre. It transforms Retail, SME & Commercial banking into truly personalized, digital-first experiences that span every stage of the customer journey. Embedded with AI, the platform speeds up acquisition, drives loyalty and elevates traditional digital banking channels into growth engines.

eMACH.ai Digital Engagement Platform 3

With eMACH.ai DEP, every interaction is designed around your customers’ unique needs. Our

persona-based approach adapts journeys to customer segments, demographics, generations,

and geographies—delivering a hyper-personalized experience.

eMACH.ai DEP is localized, supporting multiple languages and currencies so that every

interaction feels native, wherever your customers are. It is also fully inclusive, adhering to

Web Content Accessibility Guidelines (WCAG) standards with accessible design features like

optimized colour contrast, keyboard navigation, and alt text-ensuring no customer is left behind.

Deliver truly personalized digital

banking experiences at scale

Contextual experiences across any device, any channel, without coding

Adapt existing UI/UX or

choose from a variety of

available templates

Create responsive persona

based UI/UX yourself with a

Visual Flow Modeller

Fully customizable screen

templates and UI Patterns to

suit business needs

Key content and functionality within two clicks